Evaluation and review

Conducting periodic audits of the internal reporting mechanism can help an organisation to improve its policies. Records of the number, type and outcome of complaints should be kept, and a provision be made for independent review by a body such as the board or an audit committee. Indicators to test the effectiveness of a whistleblowing policy could include: a review of staff awareness, trust and confidence in the policy, any complaints of victimisation or failures to maintain confidentiality.[1] Organisations should take care to ensure that the collection and maintenance of records comply with data protection procedures. 


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